> For the complete documentation index, see [llms.txt](https://docs.degate.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.degate.com/support/contact-support.md).

# Contact Support

The fastest route is the **Feedback** feature inside the DeGate app: submit questions or report issues directly from your device, which also attaches the context support needs.

## Channels

* **In-app:** the Feedback feature in the DeGate app
* **X (Twitter):** [@DeGateWallet](https://x.com/DeGateWallet)
* **Telegram:** [t.me/degate\_public](https://t.me/degate_public)

Verify any community link against [Official Links & Verified Contracts](/about-degate/official-links.md) before trusting it.

## Security issues

Vulnerability reports go to <bounty@degate.com>, not to public channels. See [Bug Bounty](/security-and-self-custody/bug-bounty.md).

{% hint style="warning" %}
DeGate support will never ask for your recovery phrase, private keys, or password. Anyone asking for these is not DeGate.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.degate.com/support/contact-support.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.